VAT-free European Union and other country sales
All products on this website, except books, include VAT at 20%. We will supply goods at VAT-free prices if you satisfy these conditions:
You live in any non-EU country
You live in the Channel Islands
You live in the EU and can supply a valid VAT number at the time of ordering. This will be checked against an official database.
Important note about PayPal for non-European and VAT registered customers
If you are a VAT-registered European business and would like us to deduct VAT from prices before despatch, or living in a country where we do not quote a shipping charge at the checkout, please DO NOT use PayPal for payment, as we have no control over the billing and you will be charged the incorrect amount shown at the checkout. Contact websales for more information.
Over-the-counter scheme for non-EU UK visitors
If you are an eligible visitor to the UK and purchase from our premises, we will supply the necessary form for you to claim VAT back from us, once validated on departure by UK Border Control.